Reply by Guardian Wealth Management

Guardian takes legitimate complaints and concerns very seriously. Should you have a genuine complaint please contact us in writing in the first instance. Your nearest office can be found at http://www.guardianwealthmanagement.com/contact/. Our Quality Procedures ensure your case will be investigated and responded to within 8 weeks of your letter; sooner if possible. Guardian works to stringent quality processes as defined by our regional Regulators (http://www.guardianwealthmanagement.com/regulation/) as well as our own in-house Compliance and Quality Assurance Departments. This multi-layering of client protection works to ensure that certain protocols must be met before a client can open any form of account and must accept and sign-off any advice given. I therefore kindly request that you contact us in writing outlining the nature of your complaint, when the issues arose, where the policy commenced and by whom it was proposed. Please also include any relevant policy numbers and previous communications you have if possible. Although rare, with over 7,000 satisfied clients, we do understand that mistakes can happen and Guardian will work hard to ensure that your issues are resolved to your satisfaction. Head of Compliance, Guardian Wealth Management
Author's
Brussels, Brussels Hoofdstedelijk Gewest
2 comments

Ridiculous Company, a very good example of Wall Street style greed.They do not provide you with any advice, I even asked for a copy of my policy and they never provided it.

They only call if they need money. I think they should be sued. I cannot really advise anybody to give them money.

I hope to see my money back one day.I think it is much better to ask somebody you personally know for advice or do it yourself but not Guardian Wealth.This is a complaint from a serious person who always worked hard to earn its own money.

Reason of review: Warranty issue.

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Comments

Friend
#781455

Yeah guardian life management are the same company as guardian wealth management. I think they're slowly changing their name world wide because they have such a bad reputation. Says it all.

JW
#774218

Is this the same as guardian life management in the Middle East?

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